{"source":"tc","country":"ca","campaign":"2024523","date":"2024-09-13","owner_notified":null,"manufacturer":null,"component":"Other","summary":"Issue:\nOn certain vehicles, a software problem could cause the cross-traffic alert system not to work. As a result, the system may not brake automatically if a road user is detected while the vehicle is backing out of a parking space.\n\nSafety Risk:\nA cross-traffic alert system that doesn't work could increase the risk of a crash.\n\nCorrective Actions:\nMercedes-Benz will notify owners by mail and send a wireless over-the-air software update to the MBUX multimedia system and reset the parking control unit settings.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"5496233","part_number":null,"units":186,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Safety Mfr","french":{"component":"Autres","notification":"Sécurité - fabricant","summary":"Problème :\nSur certains véhicules, un problème de logiciel pourrait faire en sorte que le système d'avertissement de circulation transversale ne fonctionne pas. Par conséquent, le système de freinage automatique pourrait ne pas fonctionner si un usager de la route est détecté pendant une manœuvre de sortie de stationnement en marche arrière.\n\nRisques pour la sécurité :\nUn système d'avertissement de circulation transversale qui ne fonctionne pas pourrait augmenter les risques d'accident.\n\nMesures correctives :\nMercedes-Benz doit aviser les propriétaires par la poste, puis envoyer par transmission sans fil la mise à jour du logiciel du système multimédia MBUX et la réinitialisation des réglages du module de commande de freinage."},"vehicles":[{"year":2024,"make":"MERCEDES-BENZ","model":"CLE CLASS","vehicle_id":"2024_mercedes-benz_cle","match":"base","built_from":null,"built_to":null},{"year":2024,"make":"MERCEDES-BENZ","model":"E CLASS","vehicle_id":"2024_mercedes-benz_e-class","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":["Contains information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2024523"}