{"source":"tc","country":"ca","campaign":"2024103","date":"2024-02-16","owner_notified":null,"manufacturer":null,"component":"Powertrain","summary":"Issue:\nUnder certain conditions, a software problem could cause the engine to stall during a downshift. As a result, there could be a sudden loss of power to the wheels.\nNote: This recall only affects vehicles equipped with a V6 engine and a 9-speed automatic transmission.\n\nSafety Risk:\nA sudden loss of power to the wheels could increase the risk of a crash.\n\nCorrective Actions:\nMercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the transmission control unit software.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"5494206","part_number":null,"units":18062,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Safety Mfr","french":{"component":"Groupe motopropulseur","notification":"Sécurité - fabricant","summary":"Problème :\nDans certaines conditions, un problème de logiciel pourrait faire caler le moteur lors d'une rétrogradation. Si cela se produisait, il pourrait y avoir une perte soudaine de puissance aux roues.\nRemarque : Le présent rappel ne vise que les véhicules équipés d'un moteur V6 et d'une boîte de vitesses automatique à 9 rapports.\n\nRisques pour la sécurité :\nUne perte de puissance soudaine aux roues pourrait augmenter les risques d'accident.\n\nMesures correctives :\nMercedes-Benz doit aviser les propriétaires par la poste et leur demander d'amener leur véhicule chez un concessionnaire pour faire mettre à jour le logiciel du module de contrôle de la boîte de vitesses."},"vehicles":[{"year":2020,"make":"MERCEDES-BENZ","model":"GLE CLASS","vehicle_id":"2020_mercedes-benz_gle-class","match":"exact","built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"GLE CLASS","vehicle_id":"2021_mercedes-benz_gle-class","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"MERCEDES-BENZ","model":"GLE CLASS","vehicle_id":"2022_mercedes-benz_gle-class","match":"exact","built_from":null,"built_to":null},{"year":2023,"make":"MERCEDES-BENZ","model":"GLE CLASS","vehicle_id":"2023_mercedes-benz_gle-class","match":"exact","built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"GLS CLASS","vehicle_id":"2020_mercedes-benz_gls-class","match":"exact","built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"GLS CLASS","vehicle_id":"2021_mercedes-benz_gls-class","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"MERCEDES-BENZ","model":"GLS CLASS","vehicle_id":"2022_mercedes-benz_gls-class","match":"exact","built_from":null,"built_to":null},{"year":2023,"make":"MERCEDES-BENZ","model":"GLS CLASS","vehicle_id":"2023_mercedes-benz_gls-class","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":["Contains information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2024103"}