{"source":"tc","country":"ca","campaign":"2023689","date":"2023-12-21","owner_notified":null,"manufacturer":null,"component":"Structure","summary":"Issue:\nOn certain vehicles, the rear frame may be missing reinforcements. As a result, the frame could become damaged and cause a change vehicle stability. This problem could also cause the mounting points for the third-row seats to fail in a crash.\n\nSafety Risk:\nA change in vehicle stability could cause a loss of control and increase the risk of a crash. Additionally, a seat that moves or separates in a crash could increase the risk of injury.\n\nCorrective Actions:\nMercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, repair the longitudinal frame members.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"3190304","part_number":null,"units":142,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Safety Mfr","french":{"component":"Structure","notification":"Sécurité - fabricant","summary":"Problème :\nSur certains véhicules, les renforts de châssis arrière pourraient être manquants. Par conséquent, le châssis pourrait être endommagé, ce qui pourrait causer un changement dans la stabilité du véhicule. Ce problème pourrait également entraîner la défaillance des points d'ancrage des sièges de la troisième rangée en cas d'accident.\n\nRisques pour la sécurité :\nUn changement dans la stabilité du véhicule pourrait entraîner une perte de contrôle et accroître le risque d'accident. De plus, un siège qui bouge ou qui se détache lors d'un accident pourrait augmenter le risque de blessure.\n\nMesures correctives :\nMercedes-Benz doit aviser les propriétaires par la poste et leur demander d'amener leur véhicule chez un concessionnaire pour faire inspecter les pièces longitudinales du châssis et les faire réparer, au besoin."},"vehicles":[{"year":2019,"make":"MERCEDES-BENZ","model":"SPRINTER","vehicle_id":"2019_mercedes-benz_sprinter","match":"exact","built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"SPRINTER","vehicle_id":"2020_mercedes-benz_sprinter","match":"exact","built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"SPRINTER","vehicle_id":"2021_mercedes-benz_sprinter","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":["Contains information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2023689"}