{"source":"tc","country":"ca","campaign":"2023533","date":"2023-09-28","owner_notified":null,"manufacturer":null,"component":"Visual System","summary":"Issue:\nOn certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.\n\nSafety Risk:\nA rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.\n\nCorrective Actions:\nFCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to update the radio software.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"97A","part_number":null,"units":64913,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Compliance Mfr","french":{"component":"Système visuel","notification":"Conformité - fabricant","summary":"Problème :\nSur certains véhicules, un problème de logiciel pourrait faire en sorte que l'image de la caméra de recul ne s'affiche pas sur l'unité d'affichage. La réglementation canadienne exige que l'image de la caméra de recul s'affiche chaque fois que la boîte de vitesses est réglée au rapport de marche arrière.\n\nRisques pour la sécurité :\nUne image de caméra de recul qui ne s'affiche pas pourrait réduire la capacité du conducteur à voir derrière le véhicule en marche arrière. Cela pourrait augmenter les risques d'accident.\n\nMesures correctives :\nFCA Canada doit aviser les propriétaires par la poste et leur demander d'amener leur véhicule chez un concessionnaire pour faire mettre à jour le logiciel de la radio."},"vehicles":[{"year":2022,"make":"RAM","model":"1500","vehicle_id":"2022_ram_1500","match":"exact","built_from":null,"built_to":null},{"year":2023,"make":"RAM","model":"1500","vehicle_id":"2023_ram_1500","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"RAM","model":"2500","vehicle_id":"2022_ram_2500","match":"exact","built_from":null,"built_to":null},{"year":2023,"make":"RAM","model":"2500","vehicle_id":"2023_ram_2500","match":"exact","built_from":null,"built_to":null},{"year":2024,"make":"RAM","model":"2500","vehicle_id":"2024_ram_2500","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"RAM","model":"3500","vehicle_id":"2022_ram_3500","match":"exact","built_from":null,"built_to":null},{"year":2023,"make":"RAM","model":"3500","vehicle_id":"2023_ram_3500","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":["Contains information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2023533"}