{"source":"tc","country":"ca","campaign":"2023503","date":"2023-09-08","owner_notified":null,"manufacturer":null,"component":"Structure","summary":"Issue:\nOn certain vehicles, the recovery eye (tow hook) may not screw into the front crossmember properly. As a result, the recovery eye could become loose when a vehicle is being loaded or transported.\n\nSafety Risk:\nA towing eye that comes loose during loading or transport could create an increased risk of crash and/or injury.\n\nCorrective Actions:\nMercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the front crossmember and replace it if necessary.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"6290004","part_number":null,"units":1064,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Safety Mfr","french":{"component":"Structure","notification":"Sécurité - fabricant","summary":"Problème :\nSur certains véhicules, l'anneau de remorquage (crochet de remorquage) pourrait ne pas se visser correctement dans la traverse avant. Par conséquent, l'anneau de remorquage pourrait se desserrer lors du chargement ou du transport du véhicule.\n\nRisques pour la sécurité :\nUn anneau de remorquage qui se desserre pendant le chargement ou le transport pourrait augmenter les risques d'accident et/ou de blessures.\n\nMesures correctives :\nMercedes-Benz doit aviser les propriétaires par la poste et leur demander d'amener leur véhicule chez un concessionnaire pour faire inspecter la traverse avant et  la faire remplacer au besoin."},"vehicles":[{"year":2023,"make":"MERCEDES-BENZ","model":"GLC CLASS","vehicle_id":"2023_mercedes-benz_glc-class","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":["Contains information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2023503"}