{"source":"tc","country":"ca","campaign":"2023341","date":"2023-06-09","owner_notified":null,"manufacturer":null,"component":"Seats And Restraints","summary":"Issue:\nOn certain vehicles, the owner's manual doesn't include instructions for how to remove or adjust the head restraint for the centre seating positions. Canadian regulations require this information be included in the owner's manual.\n\nSafety Risk:\nMissing instructions for how to remove or adjust head restraints could increase the risk of injury in a crash.\n\nCorrective Actions:\nFord will notify owners by mail and provide you with an owner's manual insert with instructions for how to remove and adjust the centre seat head restraints.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"23C20","part_number":null,"units":32328,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Compliance Mfr","french":{"component":"Sièges et dispositifs de retenue","notification":"Conformité - fabricant","summary":"Problème :\nLe manuel du propriétaire de certains véhicules ne fournit pas d'instructions pour enlever ou ajuster l'appuie-tête de la place assise au centre de la banquette. La réglementation canadienne exige que cette information figure dans le manuel du propriétaire.\n\nRisques pour la sécurité :\nLe fait de ne pas fournir au propriétaire les instructions pour enlever ou ajuster l'appuie-tête pourrait accroître le risque de blessure en cas d'accident.\n\nMesures correctives :\nFord doit aviser les propriétaires par la poste et leur fournir un supplément au manuel du propriétaire contenant les instructions pour enlever et ajuster l'appuie-tête de la place assise au centre."},"vehicles":[{"year":2018,"make":"FORD","model":"EXPEDITION","vehicle_id":"2018_ford_expedition","match":"exact","built_from":null,"built_to":null},{"year":2019,"make":"FORD","model":"EXPEDITION","vehicle_id":"2019_ford_expedition","match":"exact","built_from":null,"built_to":null},{"year":2020,"make":"FORD","model":"EXPEDITION","vehicle_id":"2020_ford_expedition","match":"exact","built_from":null,"built_to":null},{"year":2021,"make":"FORD","model":"EXPEDITION","vehicle_id":"2021_ford_expedition","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"FORD","model":"EXPEDITION","vehicle_id":"2022_ford_expedition","match":"exact","built_from":null,"built_to":null},{"year":2023,"make":"FORD","model":"EXPEDITION","vehicle_id":"2023_ford_expedition","match":"exact","built_from":null,"built_to":null},{"year":2019,"make":"FORD","model":"F-250 SUPER 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information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2023341"}