{"source":"tc","country":"ca","campaign":"2023062","date":"2023-02-14","owner_notified":null,"manufacturer":null,"component":"Electrical","summary":"Issue:\nOn certain Crosstrek Hybrid models, the harness terminal that supplies low-voltage power from the converter to the 12 V battery could corrode. Over time, the terminal could break and cause the 12 V battery not to charge. If this happens, the vehicle could suddenly lose drive power.\n\nSafety Risk:\nA loss of power may increase the risk of a crash.\n\nCorrective Actions:\nSubaru will notify owners by mail and instruct you to take your vehicle to a dealership to replace the converter terminal mounting bracket. The dealer will also inspect the 12 V output terminals. If there is no corrosion, the dealer will install a protective cap on the terminals. If corrosion is found, the dealer will replace the 12 V output harness and terminals.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"WRD-23","part_number":null,"units":719,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Safety Mfr","french":{"component":"Circuit électrique","notification":"Sécurité - fabricant","summary":"Problème :\nSur certains modèles Crosstrek hybrides, la borne du faisceau de câbles qui fournit une alimentation basse tension du convertisseur à la batterie 12 V pourrait se corroder. Au fil du temps, la borne pourrait se briser et empêcher la batterie de 12 V de se charger. Si cela se produisait, le véhicule pourrait soudainement perdre sa puissance motrice.\n\nRisques pour la sécurité :\nUne perte de puissance pourrait augmenter les risques d'accident.\n\nMesures correctives :\nSubaru doit aviser les propriétaires par la poste et leur demander d'amener leur véhicule chez un concessionnaire pour faire remplacer le support de montage de la borne du convertisseur. Le concessionnaire inspectera également les bornes de sortie 12 V. S'il n'y a pas de corrosion, le concessionnaire installera un bouchon de protection sur les bornes. Si de la corrosion est détectée, le concessionnaire remplacera le faisceau de sortie 12 V et les bornes."},"vehicles":[{"year":2019,"make":"SUBARU","model":"CROSSTREK","vehicle_id":"2019_subaru_crosstrek","match":"exact","built_from":null,"built_to":null},{"year":2020,"make":"SUBARU","model":"CROSSTREK","vehicle_id":"2020_subaru_crosstrek","match":"exact","built_from":null,"built_to":null},{"year":2021,"make":"SUBARU","model":"CROSSTREK","vehicle_id":"2021_subaru_crosstrek","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"SUBARU","model":"CROSSTREK","vehicle_id":"2022_subaru_crosstrek","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":["Contains information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2023062"}