{"source":"tc","country":"ca","campaign":"2022547","date":"2022-09-29","owner_notified":null,"manufacturer":null,"component":"Electrical","summary":"Issue:\nOn certain vehicles, the 12 V battery (in the trunk) could move in a crash. As a result, the battery electrical connexions could detach. If this happens, the post-crash safety systems (like the emergency calling (eCall) system, electric seat adjustment, hazard warning lights, and automatic door unlocking) may not work.\n\nSafety Risk:\nSafety systems that don't work correctly could increase the risk of injury.\n\nCorrective Actions:\nMercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to add a bracket to better secure the battery.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"5490204","part_number":null,"units":2630,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Safety Mfr","french":{"component":"Circuit électrique","notification":"Sécurité - fabricant","summary":"Problème :\nSur certains véhicules, la batterie 12 V (dans le coffre) pourrait se déplacer lors d'un accident. Par conséquent, les connexions électriques de la batterie pourraient se détacher. Si cela se produisait, les systèmes de sécurité « après accident » (par exemple, le système d'appel d'urgence (\"eCall\"), le réglage électrique des sièges, les feux de détresse et le déverrouillage automatique des portes) pourraient ne pas fonctionner.\n\nRisques pour la sécurité :\nDes systèmes de sécurité qui ne fonctionnent pas correctement pourraient augmenter les risques de blessures.\n\nMesures correctives :\nMercedes-Benz doit aviser les propriétaires par la poste et leur demander d'amener leur véhicule chez un concessionnaire pour faire installer un support de fixation afin de mieux sécuriser la batterie."},"vehicles":[{"year":2019,"make":"MERCEDES-BENZ","model":"CLS CLASS","vehicle_id":"2019_mercedes-benz_cls-class","match":"exact","built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"CLS CLASS","vehicle_id":"2020_mercedes-benz_cls-class","match":"exact","built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"CLS CLASS","vehicle_id":"2021_mercedes-benz_cls-class","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"MERCEDES-BENZ","model":"CLS CLASS","vehicle_id":"2022_mercedes-benz_cls-class","match":"exact","built_from":null,"built_to":null},{"year":2019,"make":"MERCEDES-BENZ","model":"E CLASS","vehicle_id":"2019_mercedes-benz_e-class","match":"exact","built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"E CLASS","vehicle_id":"2020_mercedes-benz_e-class","match":"exact","built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"E CLASS","vehicle_id":"2021_mercedes-benz_e-class","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"MERCEDES-BENZ","model":"E CLASS","vehicle_id":"2022_mercedes-benz_e-class","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":["Contains information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2022547"}