{"source":"tc","country":"ca","campaign":"2021745","date":"2021-12-10","owner_notified":null,"manufacturer":null,"component":"Powertrain","summary":"Issue:\nOn certain vehicles, a software problem in the transmission control unit (TCU) may cause the drive chain to slip or break. If this happens while the vehicle is in motion, there could be a loss of power to the wheels.\n\nSafety Risk:\nA loss of power to the wheels could increase the risk of a crash.\n\nCorrective Actions:\nSubaru will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the transmission chain guide and update the TCU. If necessary, the transmission assembly will be replaced.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"WRK-21","part_number":null,"units":13034,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Safety Mfr","french":{"component":"Groupe motopropulseur","notification":"Sécurité - fabricant","summary":"Problème :\nSur certains véhicules, un problème de logiciel dans le module de commande de la transmission (TCU) pourrait entraîner le glissement ou la rupture de la chaîne d'entraînement. Si cela se produisait pendant que le véhicule est en mouvement, il pourrait y avoir une perte de puissance aux roues.\n\nRisques pour la sécurité :\nUne perte de puissance aux roues pourrait augmenter les risques d'accident.\n\nMesures correctives :\nSubaru doit aviser les propriétaires par la poste et leur demander d'amener leur véhicule chez un concessionnaire pour faire inspecter le guide de la chaîne de transmission et faire mettre à jour le module de commande de la transmission. Si nécessaire, l'ensemble de la transmission sera remplacé."},"vehicles":[{"year":2019,"make":"SUBARU","model":"ASCENT","vehicle_id":"2019_subaru_ascent","match":"exact","built_from":null,"built_to":null},{"year":2020,"make":"SUBARU","model":"ASCENT","vehicle_id":"2020_subaru_ascent","match":"exact","built_from":null,"built_to":null},{"year":2020,"make":"SUBARU","model":"LEGACY","vehicle_id":"2020_subaru_legacy","match":"exact","built_from":null,"built_to":null},{"year":2020,"make":"SUBARU","model":"OUTBACK","vehicle_id":"2020_subaru_outback","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":["Contains information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2021745"}