{"source":"tc","country":"ca","campaign":"2021671","date":"2021-11-03","owner_notified":null,"manufacturer":null,"component":"Visual System","summary":"Issue:\nOn certain vehicles, the central information display (CID) screen may not raise to the correct position when the vehicle is unlocked and/or the driver's door is opened. If this happens, the rearview camera image may not be visible on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.\n\nSafety Risk:\nA rearview camera image that is not visible could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.\n\nCorrective Action:\nRolls-Royce will notify owners by mail and instruct you to take your vehicle to a dealer to update the vehicle software.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"A 11 2021 05 C","part_number":null,"units":53,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Safety Mfr","french":{"component":"Système visuel","notification":"Sécurité - fabricant","summary":"Problème :\nSur certains véhicules, l'écran d'affichage central (CID) pourrait ne pas se soulever à la bonne position lorsque le véhicule est déverrouillé ou que la portière du conducteur est ouverte. Si cela se produit, l'image de la caméra de recul pourrait ne pas être visible à l'écran. La réglementation canadienne exige que l'image de la caméra de recul s'affiche chaque fois que la boîte de vitesses est réglée au rapport de marche arrière.\n\nRisques pour la sécurité :\nUne image de caméra de recul qui n'est pas visible pourrait réduire la capacité du conducteur à voir derrière le véhicule en marche arrière. Cela pourrait augmenter les risques d'accident.\n\nMesures correctives :\nRolls-Royce doit aviser les propriétaires par la poste et leur demander d'amener leur véhicule chez un concessionnaire pour faire mettre à jour le logiciel du véhicule."},"vehicles":[{"year":2018,"make":"ROLLS-ROYCE","model":"PHANTOM","vehicle_id":"2018_rolls-royce_phantom","match":"exact","built_from":null,"built_to":null},{"year":2019,"make":"ROLLS-ROYCE","model":"PHANTOM","vehicle_id":"2019_rolls-royce_phantom","match":"exact","built_from":null,"built_to":null},{"year":2020,"make":"ROLLS-ROYCE","model":"PHANTOM","vehicle_id":"2020_rolls-royce_phantom","match":"exact","built_from":null,"built_to":null},{"year":2021,"make":"ROLLS-ROYCE","model":"PHANTOM","vehicle_id":"2021_rolls-royce_phantom","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"ROLLS-ROYCE","model":"PHANTOM","vehicle_id":"2022_rolls-royce_phantom","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":["Contains information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2021671"}