{"source":"tc","country":"ca","campaign":"2021586","date":"2021-09-24","owner_notified":null,"manufacturer":null,"component":"Visual System","summary":"Issue:\nOn certain vehicles equipped with a 360-degree camera, a software problem could cause the rearview camera image to not appear on the SYNC display screen. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.\n\nSafety Risk:\nA rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.\n\nCorrective Actions:\nFord will notify owners by mail and instruct you to take your vehicle to a dealer to update the image processing module (IPMB) software.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"21S44","part_number":null,"units":24101,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Safety Mfr","french":{"component":"Système visuel","notification":"Sécurité - fabricant","summary":"Problème :\nSur certains véhicules munis d'une caméra 360 °, un problème de logiciel pourrait faire en sorte que l'image de caméra arrière ne s'affiche pas sur l'écran SYNC. La réglementation canadienne exige que l'image de caméra arrière soit affichée lorsque la boîte de vitesses est réglée au rapport de marche arrière.\n\nRisques pour la sécurité :\nSi l'image de caméra arrière ne s'affiche pas, cela pourrait réduire la capacité du conducteur à voir derrière son véhicule lorsqu'il recule. Cela pourrait augmenter les risques d'accident.\n\nMesures correctives :\nFord doit aviser les propriétaires par la poste et leur demander d'amener leur véhicule chez un concessionnaire pour faire mettre à jour le logiciel du module de traitement de l'image (IPMB)."},"vehicles":[{"year":2020,"make":"FORD","model":"EXPLORER","vehicle_id":"2020_ford_explorer","match":"exact","built_from":null,"built_to":null},{"year":2021,"make":"FORD","model":"EXPLORER","vehicle_id":"2021_ford_explorer","match":"exact","built_from":null,"built_to":null},{"year":2020,"make":"LINCOLN","model":"AVIATOR","vehicle_id":"2020_lincoln_aviator","match":"exact","built_from":null,"built_to":null},{"year":2021,"make":"LINCOLN","model":"AVIATOR","vehicle_id":"2021_lincoln_aviator","match":"exact","built_from":null,"built_to":null},{"year":2020,"make":"LINCOLN","model":"CORSAIR","vehicle_id":"2020_lincoln_corsair","match":"exact","built_from":null,"built_to":null},{"year":2021,"make":"LINCOLN","model":"CORSAIR","vehicle_id":"2021_lincoln_corsair","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":["Contains information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2021586"}