{"source":"tc","country":"ca","campaign":"2021380","date":"2021-06-17","owner_notified":null,"manufacturer":null,"component":"Steering","summary":"Issue:\nOn certain vehicles, a software problem could cause a loss of power steering assist at vehicle start up or while driving.\n\nSafety Risk:\nA loss of power steering assist may result in a sudden increase in steering effort, especially at low vehicle speeds. This could increase the risk of a crash.\n\nCorrective Action:\nGeneral Motors will notify owners by mail and send a wireless over-the-air software update to eligible vehicles. Alternatively, you may schedule an appointment to have the update performed at a GM dealer. Certain vehicle owners will need to schedule an appointment to have a hardware replacement performed at a GM dealer.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"N212333900 / N212333901","part_number":null,"units":537,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Safety Mfr","french":{"component":"Direction","notification":"Sécurité - fabricant","summary":"Problème :\nDans certains véhicules, un problème logiciel pourrait réduire l'efficacité de la servodirection au démarrage ou en cours de conduite.\n\nRisques pour la sécurité :\nUne perte d'efficacité de la servodirection peut rendre l'effort de conduite soudainement plus important, surtout à basse vitesse, ce qui peut accroître les risques d'accident.\n\nMesures correctives :\nGeneral Motors signalera le problème aux propriétaires par courrier et diffusera par ondes radio une mise à jour logicielle destinée aux véhicules touchés. Les propriétaires peuvent plutôt choisir de prendre rendez-vous chez un concessionnaire GM, afin que la mise à jour y soit effectuée. Certains propriétaires devront prendre rendez vous chez un concessionnaire GM pour que ce dernier remplace le matériel défectueux."},"vehicles":[{"year":2021,"make":"CADILLAC","model":"ESCALADE","vehicle_id":"2021_cadillac_escalade","match":"exact","built_from":null,"built_to":null},{"year":2021,"make":"CADILLAC","model":"ESCALADE ESV","vehicle_id":"2021_cadillac_escalade-esv","match":"exact","built_from":null,"built_to":null},{"year":2021,"make":"CHEVROLET","model":"SUBURBAN","vehicle_id":"2021_chevrolet_suburban","match":"exact","built_from":null,"built_to":null},{"year":2021,"make":"CHEVROLET","model":"TAHOE","vehicle_id":"2021_chevrolet_tahoe","match":"exact","built_from":null,"built_to":null},{"year":2021,"make":"GMC","model":"YUKON","vehicle_id":"2021_gmc_yukon","match":"exact","built_from":null,"built_to":null},{"year":2021,"make":"GMC","model":"YUKON XL","vehicle_id":"2021_gmc_yukon-xl","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":["Contains information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2021380"}