{"source":"tc","country":"ca","campaign":"2021187","date":"2021-03-23","owner_notified":null,"manufacturer":null,"component":"Other","summary":"Issue:\nOn certain vehicles, the owner's manual is missing information for how a person can contact Transport Canada to report a safety concern. As of September 1, 2020, Canadian regulations require all companies to provide this information in the owner's manual.\n\nSafety Risk:\nThis error does not affect vehicle safety.\n\nCorrective Actions:\nThis is not a recall. Kia has corrected the owner's manual for all new vehicles. Additionally, corrected owner's manuals are available to view on Kia Canada's website.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"INC002","part_number":null,"units":3688,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Inconsequential","french":{"component":"Autres","notification":"Sans conséquences","summary":"Problème :\nDans certains véhicules, il manque des renseignements dans le manuel du propriétaire sur la façon dont le propriétaire du véhicule peut communiquer avec Transports Canada pour signaler une préoccupation au chapitre de la sécurité. Depuis le 1er septembre 2020, la réglementation canadienne oblige toutes les sociétés à fournir cette information dans le manuel du propriétaire.\n\nRisque pour la sécurité :\nCette erreur n'a aucune incidence sur la sécurité.\n\nMesures correctives :\n Il ne s'agit pas d'un rappel. Kia a corrigé le manuel du propriétaire de tous les nouveaux véhicules. De plus, les manuels du propriétaire corrigés sont disponibles sur le site Web de Kia Canada."},"vehicles":[{"year":2021,"make":"KIA","model":"SOUL EV","vehicle_id":"2021_kia_soul","match":"base","built_from":null,"built_to":null},{"year":2021,"make":"KIA","model":"SPORTAGE","vehicle_id":"2021_kia_sportage","match":"exact","built_from":null,"built_to":null},{"year":2021,"make":"KIA","model":"TELLURIDE","vehicle_id":"2021_kia_telluride","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":["Contains information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2021187"}