{"source":"tc","country":"ca","campaign":"2021045","date":"2021-02-03","owner_notified":null,"manufacturer":null,"component":"Seats And Restraints","summary":"Issue:\nOn certain C-Class cabriolet models equipped with the PRE-SAFE system, the front seat belts may not retract completely to their storage position. Canadian regulations require seat belts to retract fully when not in use.\n\nSafety Risk:\nIf the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it.  This could increase the risk of injury in a crash.\n\nCorrective Actions:\nMercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the function of the front seat belt retractors and adjust the dampening foam, if necessary.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"9190309","part_number":null,"units":3038,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Compliance Mfr","french":{"component":"Sièges et dispositifs de retenue","notification":"Conformité - fabricant","summary":"Problème :\nSur certains modèles de cabriolet de classe C munis du système PRE-SAFE, les ceintures de sécurité avant peuvent ne pas rentrer entièrement dans l'enrouleur. La réglementation canadienne exige que les ceintures de sécurité rentrent entièrement dans l'enrouleur lorsqu'elles ne sont pas utilisées.\n\nRisques pour la sécurité :\nSi la ceinture de sécurité ne rentre pas entièrement dans l'enrouleur, l'occupant peut juger le fonctionnement de la ceinture de sécurité peu pratique et ne pas la porter. Cela pourrait augmenter les risques de blessures en cas d'accident.\n\nMesures correctives :\nMercedes-Benz doit aviser les propriétaires par la poste et leur demander d'amener leur véhicule chez un concessionnaire pour vérifier le fonctionnement des enrouleurs de ceinture de sécurité et régler la mousse d'amortissement, au besoin."},"vehicles":[{"year":2017,"make":"MERCEDES-BENZ","model":"C CLASS","vehicle_id":"2017_mercedes-benz_c-class","match":"exact","built_from":null,"built_to":null},{"year":2018,"make":"MERCEDES-BENZ","model":"C CLASS","vehicle_id":"2018_mercedes-benz_c-class","match":"exact","built_from":null,"built_to":null},{"year":2019,"make":"MERCEDES-BENZ","model":"C CLASS","vehicle_id":"2019_mercedes-benz_c-class","match":"exact","built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"C CLASS","vehicle_id":"2020_mercedes-benz_c-class","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":["Contains information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2021045"}