{"source":"tc","country":"ca","campaign":"2020607","date":"2020-12-10","owner_notified":null,"manufacturer":null,"component":"Visual System","summary":"Issue:\nOn certain vehicles, a software update could cause the Centre Information Display (\"CID\")  to go blank. When this happens, the cockpit control module (\"CCM\") will continuously reboot every three (3) minutes. As a result, the rearview camera image will disappear during the reboot process.\n\nSafety Risk:\nA rearview camera that turns off could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.\n\nCorrective Actions:\nSubaru will notify owners by mail and instruct you to take your vehicle to a dealer to update vehicle software. If the centre information display is not working properly, the cockpit control module will be replaced.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"WRH-20","part_number":null,"units":438,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Compliance Mfr","french":{"component":"Système visuel","notification":"Conformité - fabricant","summary":"Problème :\nSur certains véhicules, une mise à jour du logiciel pourrait faire en sorte que l'afficheur d'information central (CID) n'affiche plus rien. Si cela se produit, le module de contrôle << CCM-Cockpit Control Module >> redémarrera en continu toutes les trois (3) minutes. Par conséquent, l'image de la caméra de recul disparaîtra pendant le processus de redémarrage.\n\nRisques pour la sécurité :\nUne caméra de recul qui s'éteint pourrait réduire la capacité du conducteur à voir derrière le véhicule lorsqu'il fait marche arrière. Cela pourrait augmenter les risques d'accident.\n\nMesures correctives :\nSubaru doit aviser les propriétaires par la poste et leur demander d'amener leur véhicule chez un concessionnaire pour mettre à jour le logiciel du véhicule. Si l'afficheur d'information central fonctionne mal, le module de commande du tableau de bord sera remplacé."},"vehicles":[{"year":2020,"make":"SUBARU","model":"LEGACY","vehicle_id":"2020_subaru_legacy","match":"exact","built_from":null,"built_to":null},{"year":2020,"make":"SUBARU","model":"OUTBACK","vehicle_id":"2020_subaru_outback","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":["Contains information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2020607"}