{"source":"tc","country":"ca","campaign":"2020512","date":"2020-10-27","owner_notified":null,"manufacturer":null,"component":"Steering","summary":"Issue:\nOn certain vehicles, the wiring harness for the power steering control unit may have been damaged during production. As a result, moisture may enter the wiring harness and cause a loss of power steering assist or a short circuit.\n\nSafety Risk:\nA loss of power steering assist may result in a sudden increase in steering effort, especially at low speeds. This could increase the risk of a crash. A short circuit could create a fire risk.\n\nCorrective Action:\nMercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the wiring harness for the steering control unit and replace it, if necessary.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"0815999","part_number":null,"units":313,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Safety Mfr","french":{"component":"Direction","notification":"Sécurité - fabricant","summary":"Problème :\nSur certains véhicules, le faisceau de câbles du module de commande de la servodirection pourrait avoir été endommagé pendant la production. Par conséquent, de l'humidité pourrait entrer dans le faisceau de câbles et entraîner une perte d'efficacité de la servodirection ou un court-circuit.\n\nRisques pour la sécurité :\nUne perte d'efficacité de la servodirection pourrait entraîner une augmentation soudaine de l'effort à exercer sur le volant, surtout à basse vitesse. Cela pourrait augmenter les risques d'accident. Un court-circuit pourrait créer un risque d'incendie.\n\nMesures correctives :\nMercedes-Benz doit aviser les propriétaires par la poste et leur demander d'amener leur véhicule chez un concessionnaire pour faire inspecter le faisceau de câbles du module de commande de la servodirection et le faire remplacer, au besoin."},"vehicles":[{"year":2020,"make":"MERCEDES-BENZ","model":"C CLASS","vehicle_id":"2020_mercedes-benz_c-class","match":"exact","built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"GLC CLASS","vehicle_id":"2020_mercedes-benz_glc-class","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":["Contains information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2020512"}