{"source":"tc","country":"ca","campaign":"2020046","date":"2020-02-07","owner_notified":null,"manufacturer":null,"component":"Electrical","summary":"Issue:\nOn certain vehicles, the communications module for the emergency call system (eCall) may be damaged. As a result, the GPS coordinates of the vehicle may be incorrectly transmitted or missing when an emergency call is made.\n\nSafety Risk:\nIf the vehicle’s GPS coordinates are unavailable, or provided incorrectly, there could be a delay or no response from emergency services.\n\nCorrective Actions:\nMercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the communications module.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"5497601","part_number":null,"units":122,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Safety Mfr","french":{"component":"Circuit électrique","notification":"Sécurité - fabricant","summary":"Problème :\nSur certains véhicules, le module de communication du système d'appel d'urgence (eCall) pourrait être endommagé. En conséquence, les coordonnées GPS du véhicule pourraient être mal transmises ou manquer lors d'un appel d'urgence.\n\nRisques pour la sécurité :\nSi les coordonnées GPS du véhicule ne sont pas disponibles, ou sont mal transmises, il pourrait y avoir un retard ou une absence de réponse des services d'urgence.\n\nMesures correctives :\nMercedes-Benz doit aviser les propriétaires par la poste et leur demander d'amener leur véhicule chez un concessionnaire pour faire remplacer le module de communication."},"vehicles":[{"year":2020,"make":"MERCEDES-BENZ","model":"C CLASS","vehicle_id":"2020_mercedes-benz_c-class","match":"exact","built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"GLC CLASS","vehicle_id":"2020_mercedes-benz_glc-class","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":["Contains information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2020046"}