{"source":"tc","country":"ca","campaign":"2019628","date":"2019-12-12","owner_notified":null,"manufacturer":null,"component":"Visual System","summary":"Issue:\nOn certain vehicles built with an 8.4” radio display, 360 degree surround view camera system, and seat back video screens, the rearview camera image may be displayed even after the transmission is shifted out of reverse. This could cause a possible distraction for the driver.  Canadian regulations require the rearview image to turn off within 10 seconds after shifting from reverse gear.\n\nSafety Risk:\nA driver that is distracted could have an increased risk of a crash.\n\nCorrective Actions:\nFCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the radio software.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"VE2","part_number":null,"units":1494,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Compliance TC","french":{"component":"Système visuel","notification":"Conformité - TC","summary":"Problème:\nSur certains véhicules équipés d'un écran radio de 8,4 po, d'un système de caméra de recul sur 360 degrés et d'écrans vidéo au dos des sièges, l’image de la caméra de recul pourrait continuer de s’afficher alors que le véhicule ne fait plus marche arrière. Ceci peut causer une distraction possible pour le conducteur. La réglementation canadienne exige que l’image de la caméra de recul s’éteigne dans les 10 secondes qui suivent le passage en marche arrière.\n\nRisques pour la sécurité :\nUn conducteur distrait pourrait avoir un risque accru de collision.\n\nMesures correctives :\nFCA Canada doit aviser les propriétaires par la poste et leur demander d'amener leur véhicule chez un concessionnaire pour faire mettre à jour le logiciel de la radio."},"vehicles":[{"year":2018,"make":"CHRYSLER","model":"PACIFICA","vehicle_id":"2018_chrysler_pacifica","match":"exact","built_from":null,"built_to":null},{"year":2019,"make":"CHRYSLER","model":"PACIFICA","vehicle_id":"2019_chrysler_pacifica","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":["Contains information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2019628"}