{"source":"tc","country":"ca","campaign":"2019404","date":"2019-08-13","owner_notified":null,"manufacturer":null,"component":"Electrical","summary":"Issue:\nOn certain vehicles, the air conditioning drain hoses may not be installed correctly. This could allow condensation water from the air conditioner to enter the passenger compartment. If this happens, nearby electrical components could corrode and/or short circuit. This could cause some electrical systems not to work properly. This includes: an inability to unlock or start the vehicle, the automatic emergency call (eCall) system may not be available, and the engine \"limp home mode\" could be activated.\n\nSafety Risk:\nA short circuit could create the risk of a fire. The failure of other electrical components could increase the risk of injury or a crash.\n\nCorrective Actions:\nMercedes-Benz will notify owners by mail and instruct them to take their vehicle to a dealer to inspect the air conditioning drain hoses, and correct their installation if necessary.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"8391101","part_number":null,"units":1724,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Safety Mfr","french":{"component":"Circuit électrique","notification":"Sécurité - fabricant","summary":"Problème\nDans certains véhicules, les canalisations de vidage de climatisation pourraient ne pas avoir été installées adéquatement, ce qui pourrait permettre à de l’eau de condensation issue du climatiseur de pénétrer dans l’habitacle, de provoquer la corrosion et/ou le court-circuitage de composants électriques voisins et d’entraîner le mauvais fonctionnement de certains systèmes électriques (impossibilité de déverrouiller ou de démarrer le véhicule, impossibilité d’utiliser le système d’appel d’urgence automatique (eCall), activation du mode de circulation au ralenti (limp home), etc.\n\nRisque en matière de sécurité\nUn court-circuit pourrait poser un risque d’incendie. La défaillance de composants électriques peut accroître les risques de blessure ou d’accident.\n\nMesures correctives\nMercedes-Benz signalera le problème aux propriétaires touchés par courrier et leur demandera de conduire leur véhicule jusqu’aux installations d’un détaillant chargé d’inspecter les canalisations et de les réinstaller, s’il y a lieu."},"vehicles":[{"year":2020,"make":"MERCEDES-BENZ","model":"GLE CLASS","vehicle_id":"2020_mercedes-benz_gle-class","match":"exact","built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"GLS CLASS","vehicle_id":"2020_mercedes-benz_gls-class","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":["Contains information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2019404"}