{"source":"tc","country":"ca","campaign":"2019189","date":"2019-04-18","owner_notified":null,"manufacturer":null,"component":"Lights And Instruments","summary":"Issue:\nA software problem could make it impossible to turn off the high-beam headlights using the switch lever. This problem only affects certain vans with the high-beam assist option.\nNote: If this happens, the high-beams can be turned off by turning the headlight switch from the \"automatic headlights\" position to the \"manual headlights\" position, or by re-starting the van.\n\nSafety Risk:\nHigh-beam lights that stay on could cause glare and reduce visibility for oncoming traffic. This could increase the risk of a crash.\n\nCorrective Actions:\nMercedes-Benz will notify owners by mail and instruct you to take your van to a dealer to update the body controller software.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":null,"part_number":null,"units":205,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Safety Mfr","french":{"component":"Feux et instruments","notification":"Sécurité - fabricant","summary":"Problème :\nUn problème de logiciel pourrait empêcher d'éteindre les phares de route à l'aide du levier de commande. Ce problème ne concerne que certaines fourgonnettes avec l'option d'assistance aux feux de route.\nRemarque : Si cela se produit, le conducteur peut éteindre les feux de route en faisant passer l'interrupteur des phares de la position \"\"phares automatiques\"\" à \"\"phares manuels\"\", ou en redémarrant le véhicule.\n\nRisques pour la sécurité :\nLes feux de route qui restent allumés peuvent causer des éblouissements et réduire la visibilité des véhicules venant en sens inverse. Cela pourrait augmenter les risques d'accident.\n\nMesures correctives :\nMercedes-Benz doit aviser les propriétaires par la poste d'apporter leur fourgonnette chez un concessionnaire pour faire mettre à jour le logiciel du module de commande sur carrosserie."},"vehicles":[{"year":2019,"make":"MERCEDES-BENZ","model":"SPRINTER","vehicle_id":"2019_mercedes-benz_sprinter","match":"exact","built_from":null,"built_to":null},{"year":2019,"make":"MERCEDES-BENZ","model":"SPRINTER 2500","vehicle_id":"2019_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null},{"year":2019,"make":"MERCEDES-BENZ","model":"SPRINTER 3500","vehicle_id":"2019_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null},{"year":2019,"make":"MERCEDES-BENZ","model":"SPRINTER 4500","vehicle_id":"2019_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":["Contains information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2019189"}