{"source":"tc","country":"ca","campaign":"2014194","date":"2014-05-28","owner_notified":null,"manufacturer":null,"component":"Steering","summary":"On certain vehicles, a fault in the Electric Power Steering (EPS) system could result in an immediate loss of power steering assist without warning to the driver. This would unexpectedly increase the steering effort force necessary to steer the vehicle at lower vehicle speeds, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will affect repairs as necessary and will reprogram the EPS controller with updated software. In the event that an EPS fault occurs, this updated software would allow for continued EPS function while displaying visual and audible warnings to the driver until the end of the drive cycle.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"14S06","part_number":null,"units":11923,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Safety TC","french":{"component":"Direction","notification":"Sécurité - TC","summary":"Sur certains véhicules, une défaillance au niveau de la direction assistée électrique pourrait causer une perte immédiate et subite de la direction assistée. Cela augmenterait de façon inattendue l'effort nécessaire pour diriger le véhicule à basse vitesse, ce qui pourrait augmenter les risques d'un accident blessant quelqu'un ou endommageant des biens matériels. Correction : Les concessionnaires devront effectuer les réparations, le cas échéant, et reprogrammer le dispositif de contrôle de la direction assistée électrique à l'aide d'un logiciel à jour. Si une défaillance au niveau de la direction assistée électrique se produisait, ce logiciel mis à jour permettrait à la direction assistée électrique de continuer de fonctionner tout en affichant des avertissements visuels et sonores à l'intention du conducteur jusqu'à la fin du cycle de conduite."},"vehicles":[{"year":2011,"make":"FORD","model":"EXPLORER","vehicle_id":"2011_ford_explorer","match":"exact","built_from":null,"built_to":null},{"year":2012,"make":"FORD","model":"EXPLORER","vehicle_id":"2012_ford_explorer","match":"exact","built_from":null,"built_to":null},{"year":2013,"make":"FORD","model":"EXPLORER","vehicle_id":"2013_ford_explorer","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":["Contains information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2014194"}