{"source":"nhtsa","country":"us","campaign":"25V346000","date":"2025-05-23","owner_notified":"2025-06-25","manufacturer":"Ford Motor Company","component":"ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE","summary":"Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.","consequence":"Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury.","remedy":"Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.","notes":null,"mfr_campaign":"25S56","part_number":"LU5T-14C184-*","units":556,"completion":{"kind":"quarterly","report_number":5,"period_from":"2026-2","period_to":"2026-2","submitted":"2026-07-21","involved":556,"remedied":177,"unreachable":10,"removed":3,"remedied_percent":31,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2020,"make":"FORD","model":"EXPEDITION","vehicle_id":"2020_ford_expedition","match":"exact","built_from":"2019-07-24","built_to":"2020-03-19"},{"year":2020,"make":"LINCOLN","model":"NAVIGATOR","vehicle_id":"2020_lincoln_navigator","match":"exact","built_from":"2020-01-02","built_to":"2020-02-13"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/25V346000"}