{"source":"nhtsa","country":"us","campaign":"25V239000","date":"2025-04-11","owner_notified":"2025-06-06","manufacturer":"Ford Motor Company","component":"POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE","summary":"Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles.  The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.","consequence":"A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied.  An engine stall while driving can result in a sudden loss of drive power.  Either of these scenarios can increase the risk of a crash.","remedy":"Dealers will update the powertrain control module software, free of charge.  Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 25S35.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.","mfr_campaign":"25S35","part_number":"SB5A-14C204-DA/EA/HA/HB/HC/HD/HE, R1MA-14C204-NC/SC","units":24655,"completion":{"kind":"quarterly","report_number":5,"period_from":"2026-2","period_to":"2026-2","submitted":"2026-07-21","involved":24655,"remedied":20447,"unreachable":142,"removed":1,"remedied_percent":82,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2025,"make":"FORD","model":"EXPLORER","vehicle_id":"2025_ford_explorer","match":"exact","built_from":"2023-12-06","built_to":"2024-09-06"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/25V239000"}