{"source":"nhtsa","country":"us","campaign":"24V748000","date":"2024-10-03","owner_notified":"2024-12-03","manufacturer":"Nissan North America, Inc.","component":"EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; BACK OVER PREVENTION","summary":"Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles.  A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, \"Rear Visibility.\"","consequence":"The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.","remedy":"The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge.  Owner notification letters were mailed December 2, 2024.  Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200.  Nissan's numbers for this recall are R24B3 and R24B4.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.","mfr_campaign":"R24B3, R24B4","part_number":"25915 7KP0D, 25915 7KP0C, 25915 7JA0C","units":37236,"completion":{"kind":"quarterly","report_number":7,"period_from":"2026-2","period_to":"2026-2","submitted":"2026-07-27","involved":37236,"remedied":36890,"unreachable":0,"removed":0,"remedied_percent":99,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2025,"make":"INFINITI","model":"QX80","vehicle_id":"2025_infiniti_qx80","match":"exact","built_from":"2024-05-21","built_to":"2024-09-19"},{"year":2024,"make":"NISSAN","model":"ROGUE","vehicle_id":"2024_nissan_rogue","match":"exact","built_from":null,"built_to":null},{"year":2025,"make":"NISSAN","model":"ROGUE","vehicle_id":"2025_nissan_rogue","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/24V748000"}