{"source":"nhtsa","country":"us","campaign":"24V727000","date":"2024-09-30","owner_notified":"2024-11-02","manufacturer":"Nova Bus (US) Inc.","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER; ELECTRICAL SYSTEM:SOFTWARE","summary":"Nova Bus (US) Inc. (Nova Bus) is recalling certain 2022-2023 LFS buses.  A software error may cause the Vehicle Control Unit (VCU) to crash, disconnecting the high voltage batteries and causing a loss of drive power.","consequence":"A loss of drive power increases the risk of a crash.","remedy":"Nova Bus will validate and update the VCU software, free of charge.  Owner notification letters were mailed November 2, 2024.  Owners may contact Nova Bus customer service at 1-800-350-6682.  Nova Bus's number for this recall is CR5643.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.","mfr_campaign":"CR5643","part_number":"Vehicle control unit program","units":40,"completion":{"kind":"quarterly","report_number":7,"period_from":"2026-2","period_to":"2026-2","submitted":"2026-07-30","involved":40,"remedied":31,"unreachable":0,"removed":0,"remedied_percent":77,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2022,"make":"NOVA BUS","model":"LFS","vehicle_id":"2022_novabus_lfs","match":"exact","built_from":"2022-10-24","built_to":"2024-08-01"},{"year":2023,"make":"NOVA BUS","model":"LFS","vehicle_id":"2023_novabus_lfs","match":"exact","built_from":"2022-10-24","built_to":"2024-08-01"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/24V727000"}