{"source":"nhtsa","country":"us","campaign":"24V648000","date":"2024-09-03","owner_notified":"2024-12-18","manufacturer":"Nova Bus (US) Inc.","component":"ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL","summary":"Nova Bus (US) Inc. (Nova) is recalling certain 2023 LFS Artic and 2023-2024 LFS vehicles.  The instrument panel may fail to display the speedometer or incorrectly display warning lights, due to defective firmware.  In addition, the firmware may result in a loss of drive power.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, \"Control and Displays.\"","consequence":"An instrument panel that fails to show critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.  A loss of drive power also increases the risk of a crash.","remedy":"Novas Bus will update the instrument panel firmware, free of charge.  Owner notification letters were mailed December 18, 2024.  Owners may contact Nova customer service at 1-800-350-6682.  Nova's number for this recall is CR5636.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","mfr_campaign":"CR5636","part_number":"N76230125, N76230087","units":179,"completion":{"kind":"quarterly","report_number":7,"period_from":"2026-2","period_to":"2026-2","submitted":"2026-07-30","involved":179,"remedied":179,"unreachable":0,"removed":0,"remedied_percent":100,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2023,"make":"NOVA BUS","model":"LFS","vehicle_id":"2023_novabus_lfs","match":"exact","built_from":"2019-02-06","built_to":"2023-04-17"},{"year":2024,"make":"NOVA BUS","model":"LFS","vehicle_id":"2024_novabus_lfs","match":"exact","built_from":"2023-11-17","built_to":"2024-08-16"},{"year":2023,"make":"NOVA BUS","model":"LFS ARTIC","vehicle_id":"2023_novabus_lfs-artic","match":"exact","built_from":"2023-12-15","built_to":"2023-12-15"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/24V648000"}