{"source":"nhtsa","country":"us","campaign":"24V449000","date":"2024-06-17","owner_notified":"2024-08-12","manufacturer":"Nova Bus (US) Inc.","component":"LATCHES/LOCKS/LINKAGES:DOORS:LATCH PLATE","summary":"Nova Bus (US) Inc. (Nova Bus) is recalling certain 2021 LFS buses.  The welds may fail, allowing the rotary plate to separate from the door operator.","consequence":"The separation can allow the passenger door to open while the bus is in motion, increasing the risk of injury.","remedy":"Nova Bus will replace the door operator assembly, free of charge.  Owner notification letters were mailed August 12, 2024.  Owners may contact Nova Bus customer service at 1-800-350-6682.  Nova Bus's number for this recall is CR5612.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","mfr_campaign":"CR5612","part_number":"N97703","units":7,"completion":{"kind":"quarterly","report_number":8,"period_from":"2026-2","period_to":"2026-2","submitted":"2026-07-30","involved":7,"remedied":7,"unreachable":0,"removed":0,"remedied_percent":100,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2021,"make":"NOVA BUS","model":"LFS","vehicle_id":"2021_novabus_lfs","match":"exact","built_from":"2021-05-07","built_to":"2021-07-20"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/24V449000"}