{"source":"nhtsa","country":"us","campaign":"24V188000","date":"2024-03-08","owner_notified":"2024-04-04","manufacturer":"Ford Motor Company","component":"BACK OVER PREVENTION: SENSING SYSTEM: CAMERA","summary":"Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles.  Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, \"Rear Visibility.\"","consequence":"A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.","remedy":"Dealers will replace the rearview camera, free of charge.  Owner notification letters were mailed April 4, 2024.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 20C19.  This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","mfr_campaign":"20C19","part_number":"LB5T-19G490-AC","units":1988,"completion":{"kind":"quarterly","report_number":8,"period_from":"2026-1","period_to":"2026-1","submitted":"2026-04-13","involved":1988,"remedied":1237,"unreachable":19,"removed":0,"remedied_percent":62,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2020,"make":"FORD","model":"EXPLORER","vehicle_id":"2020_ford_explorer","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/24V188000"}