{"source":"nhtsa","country":"us","campaign":"24V035000","date":"2024-01-22","owner_notified":"2024-03-22","manufacturer":"Tesla, Inc.","component":"BACK OVER PREVENTION: SENSING SYSTEM: CAMERA","summary":"Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100.  Software instability may prevent the rearview camera image from displaying.","consequence":"A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.","remedy":"Tesla has released an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed March 22, 2024.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-24-00-002.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","mfr_campaign":"SB-24-00-002","part_number":null,"units":199575,"completion":{"kind":"quarterly","report_number":8,"period_from":"2025-4","period_to":"2025-4","submitted":"2026-01-28","involved":199575,"remedied":199553,"unreachable":0,"removed":0,"remedied_percent":99,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2023,"make":"TESLA","model":"MODEL S","vehicle_id":"2023_tesla_model-s","match":"exact","built_from":null,"built_to":null},{"year":2023,"make":"TESLA","model":"MODEL X","vehicle_id":"2023_tesla_model-x","match":"exact","built_from":null,"built_to":null},{"year":2023,"make":"TESLA","model":"MODEL Y","vehicle_id":"2023_tesla_model-y","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/24V035000"}