{"source":"nhtsa","country":"us","campaign":"23V866000","date":"2023-12-20","owner_notified":"2024-01-31","manufacturer":"Nova Bus (US) Inc.","component":"SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM","summary":"Nova Bus (US) Inc. (Nova Bus) is recalling certain 2023 LFS buses.  The front air spring suspension hardware may separate from the attachment plate, causing a sudden loss of suspension.","consequence":"A loss of suspension can cause a loss of control and increase the risk of a crash.","remedy":"Nova Bus will replace the attachment plate, free of charge.  Owner notification letters were mailed January 31, 2024.  Owners may contact Nova Bus customer service 1-800-350-6682.  Nova Bus number for this recall is CR5537.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","mfr_campaign":"CR5537","part_number":"N57071","units":9,"completion":{"kind":"quarterly","report_number":8,"period_from":"2025-4","period_to":"2025-4","submitted":"2026-01-30","involved":9,"remedied":0,"unreachable":0,"removed":0,"remedied_percent":0,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2023,"make":"NOVA BUS","model":"LFS","vehicle_id":"2023_novabus_lfs","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/23V866000"}