{"source":"nhtsa","country":"us","campaign":"23V862000","date":"2023-12-19","owner_notified":"2024-02-17","manufacturer":"Tesla, Inc.","component":"ELECTRICAL SYSTEM:SOFTWARE; LATCHES/LOCKS/LINKAGES:DOORS:LATCH","summary":"Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles.  The cabin doors can be unlocked during a crash.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, \"Side Impact Protection.\"","consequence":"An unlocked door may unlatch and open during a crash, increasing the risk of injury.","remedy":"Tesla has released an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed February 17, 2024.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-009.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","mfr_campaign":"SB-23-00-009","part_number":"1585693-09-B, 1585693-00-A; 1585693-00-B; 1585693-01-B; 1585693-02-B, 1585694-07-B, 1585694-01-B; 1585694-02-B; 1585694-03-B; 1585694-09-B; 1585694-00-C","units":120423,"completion":{"kind":"quarterly","report_number":8,"period_from":"2025-4","period_to":"2025-4","submitted":"2026-01-28","involved":120423,"remedied":119678,"unreachable":0,"removed":0,"remedied_percent":99,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2022,"make":"TESLA","model":"MODEL S","vehicle_id":"2022_tesla_model-s","match":"exact","built_from":null,"built_to":null},{"year":2023,"make":"TESLA","model":"MODEL S","vehicle_id":"2023_tesla_model-s","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"TESLA","model":"MODEL X","vehicle_id":"2022_tesla_model-x","match":"exact","built_from":null,"built_to":null},{"year":2023,"make":"TESLA","model":"MODEL X","vehicle_id":"2023_tesla_model-x","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/23V862000"}