{"source":"nhtsa","country":"us","campaign":"23V719000","date":"2023-10-26","owner_notified":"2023-12-20","manufacturer":"Mazda North American Operations","component":"POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE","summary":"Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles.  Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.","consequence":"A loss of drive power can increase the risk of a crash.","remedy":"Dealers will update the powertrain control module and engine control module software, free of charge.  Owner notification letters were mailed December 20, 2023.  Owners may contact Mazda customer service at 1-800-222-5500 Option 6.  Mazda's number for this recall is 6323J.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","mfr_campaign":"6323J","part_number":"PXGH-18881, MS01-186B1","units":4252,"completion":{"kind":"quarterly","report_number":8,"period_from":"2025-3","period_to":"2025-3","submitted":"2025-10-23","involved":4252,"remedied":4187,"unreachable":2,"removed":1,"remedied_percent":98,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2024,"make":"MAZDA","model":"CX-90","vehicle_id":"2024_mazda_cx-90","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/23V719000"}