{"source":"nhtsa","country":"us","campaign":"23V645000","date":"2023-09-21","owner_notified":"2023-11-08","manufacturer":"BMW of North America, LLC","component":"ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL","summary":"BMW of North America, LLC (BMW) is recalling certain 2021-2023 Rolls-Royce Ghost vehicles.  The single-layer tempered glass protecting the instrument cluster may break in a crash.","consequence":"Broken glass can increase the risk of injury in a crash.","remedy":"Dealers will apply a protective coating on the instrument cluster's single-layer tempered glass, free of charge.  Owner notification letters were mailed November 8, 2023.  Owners may contact Rolls Royce customer service at 1-877-877-3735.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","mfr_campaign":null,"part_number":"9496735","units":1305,"completion":{"kind":"quarterly","report_number":9,"period_from":"2025-4","period_to":"2025-4","submitted":"2026-01-30","involved":1305,"remedied":1227,"unreachable":0,"removed":0,"remedied_percent":94,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2021,"make":"ROLLS-ROYCE","model":"GHOST","vehicle_id":"2021_rolls-royce_ghost","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"ROLLS-ROYCE","model":"GHOST","vehicle_id":"2022_rolls-royce_ghost","match":"exact","built_from":null,"built_to":null},{"year":2023,"make":"ROLLS-ROYCE","model":"GHOST","vehicle_id":"2023_rolls-royce_ghost","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/23V645000"}