{"source":"nhtsa","country":"us","campaign":"23V482000","date":"2023-07-12","owner_notified":"2023-10-27","manufacturer":"Nova Bus (US) Inc.","component":"POWER TRAIN:DRIVELINE:DRIVESHAFT","summary":"Nova Bus (US) Inc. (Nova) is recalling certain 2019-2023 LFS and LFS Artic transit buses.  The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.","consequence":"A sudden loss of drive power can increase the risk of a crash.  Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.","remedy":"Dealers will inspect the output yoke bolts, and if necessary, tighten loose output yoke bolts, free of charge.  Phase 1 will include 2019-2023 LFS vehicles.  Nova notified dealers on 10/03/2024 and notified Phase 1 owners on 10/27/2024.  Phase 2 will include 2019-2020 LFS Artic vehicles.  Interim letters informing owners of the safety risk were mailed on October 27, 2023.  A second notice will be mailed to Phase 2 owners once the remedy is available, expected in January 2025.  Owners may contact Nova customer service at 1-800-350-6682.  Nova's number for this recall is CR5442.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","mfr_campaign":"CR5442","part_number":"N103287, N103290, N106777-01/02, N83756, N86500","units":414,"completion":{"kind":"quarterly","report_number":8,"period_from":"2025-3","period_to":"2025-3","submitted":"2025-10-30","involved":414,"remedied":285,"unreachable":0,"removed":0,"remedied_percent":68,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2019,"make":"NOVA BUS","model":"LFS","vehicle_id":"2019_novabus_lfs","match":"exact","built_from":null,"built_to":null},{"year":2020,"make":"NOVA BUS","model":"LFS","vehicle_id":"2020_novabus_lfs","match":"exact","built_from":null,"built_to":null},{"year":2021,"make":"NOVA BUS","model":"LFS","vehicle_id":"2021_novabus_lfs","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"NOVA BUS","model":"LFS","vehicle_id":"2022_novabus_lfs","match":"exact","built_from":null,"built_to":null},{"year":2023,"make":"NOVA BUS","model":"LFS","vehicle_id":"2023_novabus_lfs","match":"exact","built_from":null,"built_to":null},{"year":2019,"make":"NOVA BUS","model":"LFS ARTIC","vehicle_id":"2019_novabus_lfs","match":"base","built_from":null,"built_to":null},{"year":2020,"make":"NOVA BUS","model":"LFS ARTIC","vehicle_id":"2020_novabus_lfs","match":"base","built_from":null,"built_to":null},{"year":2021,"make":"NOVA BUS","model":"LFS ARTIC","vehicle_id":"2021_novabus_lfs-artic","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"NOVA BUS","model":"LFS ARTIC","vehicle_id":"2022_novabus_lfs-artic","match":"exact","built_from":null,"built_to":null},{"year":2023,"make":"NOVA BUS","model":"LFS ARTIC","vehicle_id":"2023_novabus_lfs-artic","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/23V482000"}