{"source":"nhtsa","country":"us","campaign":"23V215000","date":"2023-03-29","owner_notified":"2024-03-22","manufacturer":"Volkswagen Group of America, Inc.","component":"AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER","summary":"Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles.  The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.","consequence":"A deactivated passenger air bag increases the risk of injury during a crash.","remedy":"Dealers will replace the PODS sensor mat and wiring harness, free of charge.  Owner notification letters were mailed on March 22, 2024.  Owners may contact Volkswagen's customer service at 1-800-893-5298.  Volkswagen's number for this recall is 69FB.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","mfr_campaign":"69FB","part_number":"3CN.971.392/3CN.971.392.A/3CN.971.392.B/3CN.971.392.C, 3CM.971.392/3CM.971.392.A/3CN.971.392.C/3CM.917.392.D/3CN.971.392/3CN.971.392.A, 3CN.963.556/3CN.963.556.A/3CN.963.556.C","units":143053,"completion":{"kind":"quarterly","report_number":8,"period_from":"2025-4","period_to":"2025-4","submitted":"2026-01-23","involved":143053,"remedied":91554,"unreachable":0,"removed":0,"remedied_percent":64,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2018,"make":"VOLKSWAGEN","model":"ATLAS","vehicle_id":"2018_volkswagen_atlas","match":"exact","built_from":null,"built_to":null},{"year":2019,"make":"VOLKSWAGEN","model":"ATLAS","vehicle_id":"2019_volkswagen_atlas","match":"exact","built_from":null,"built_to":null},{"year":2020,"make":"VOLKSWAGEN","model":"ATLAS","vehicle_id":"2020_volkswagen_atlas","match":"exact","built_from":null,"built_to":null},{"year":2021,"make":"VOLKSWAGEN","model":"ATLAS","vehicle_id":"2021_volkswagen_atlas","match":"exact","built_from":null,"built_to":null},{"year":2020,"make":"VOLKSWAGEN","model":"ATLAS CROSS SPORT","vehicle_id":"2020_volkswagen_atlas-cross-sport","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/23V215000"}