{"source":"nhtsa","country":"us","campaign":"23V204000","date":"2023-03-24","owner_notified":"2023-05-05","manufacturer":"Daimler Vans USA, LLC","component":"ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL","summary":"Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles.  The instrument cluster may fail to display any information when the vehicle is started.","consequence":"A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.","remedy":"Dealers will update the instrument cluster software on the affected vehicles, free of charge.  Owner notification letters were mailed May 5, 2023.  Owners may contact DVUSA customer service at 1-877-762-8267.  DVUSA's number for this recall is VS3KOMBAUS.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","mfr_campaign":"VS3KOMBAUS","part_number":"A9079020707","units":6857,"completion":{"kind":"annual","report_number":1,"period_from":"2025-2","period_to":"2026-1","submitted":"2026-04-13","involved":6857,"remedied":5492,"unreachable":0,"removed":0,"remedied_percent":80,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2019,"make":"FREIGHTLINER","model":"SPRINTER 1500","vehicle_id":"2019_freightliner_sprinter","match":"base","built_from":null,"built_to":null},{"year":2020,"make":"FREIGHTLINER","model":"SPRINTER 1500","vehicle_id":"2020_freightliner_sprinter","match":"base","built_from":null,"built_to":null},{"year":2021,"make":"FREIGHTLINER","model":"SPRINTER 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