{"source":"nhtsa","country":"us","campaign":"22V818000","date":"2022-11-01","owner_notified":"2022-12-31","manufacturer":"Tesla, Inc.","component":"STEERING:ELECTRIC POWER ASSIST SYSTEM","summary":"Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles.  The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.","consequence":"A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.","remedy":"Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge.  Owner notification letters were mailed December 31, 2022.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-22-00-014.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","mfr_campaign":"SB-22-00-014","part_number":null,"units":40168,"completion":{"kind":"annual","report_number":1,"period_from":"2024-4","period_to":"2025-3","submitted":"2025-10-30","involved":40168,"remedied":40162,"unreachable":0,"removed":0,"remedied_percent":99,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2017,"make":"TESLA","model":"MODEL S","vehicle_id":"2017_tesla_model-s","match":"exact","built_from":null,"built_to":null},{"year":2018,"make":"TESLA","model":"MODEL S","vehicle_id":"2018_tesla_model-s","match":"exact","built_from":null,"built_to":null},{"year":2019,"make":"TESLA","model":"MODEL S","vehicle_id":"2019_tesla_model-s","match":"exact","built_from":null,"built_to":null},{"year":2020,"make":"TESLA","model":"MODEL S","vehicle_id":"2020_tesla_model-s","match":"exact","built_from":null,"built_to":null},{"year":2021,"make":"TESLA","model":"MODEL S","vehicle_id":"2021_tesla_model-s","match":"exact","built_from":null,"built_to":null},{"year":2017,"make":"TESLA","model":"MODEL X","vehicle_id":"2017_tesla_model-x","match":"exact","built_from":null,"built_to":null},{"year":2018,"make":"TESLA","model":"MODEL X","vehicle_id":"2018_tesla_model-x","match":"exact","built_from":null,"built_to":null},{"year":2019,"make":"TESLA","model":"MODEL X","vehicle_id":"2019_tesla_model-x","match":"exact","built_from":null,"built_to":null},{"year":2020,"make":"TESLA","model":"MODEL X","vehicle_id":"2020_tesla_model-x","match":"exact","built_from":null,"built_to":null},{"year":2021,"make":"TESLA","model":"MODEL X","vehicle_id":"2021_tesla_model-x","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/22V818000"}