{"source":"nhtsa","country":"us","campaign":"22V296000","date":"2022-05-03","owner_notified":"2022-07-01","manufacturer":"Tesla, Inc.","component":"EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT; BACK OVER PREVENTION:DISPLAY FUNCTION","summary":"Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases.  The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.","consequence":"A lagging or restarting CPU may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings, and warning lights, increasing the risk of a crash.","remedy":"Tesla will perform an over-the-air (OTA) software update that will improve CPU temperature management, free of charge.  Owner notification letters were mailed July 1, 2022.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-22-00-009.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","mfr_campaign":"SB-22-00-009","part_number":null,"units":129960,"completion":{"kind":"annual","report_number":2,"period_from":"2025-3","period_to":"2026-2","submitted":"2026-07-29","involved":129960,"remedied":129935,"unreachable":0,"removed":0,"remedied_percent":99,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2022,"make":"TESLA","model":"MODEL 3","vehicle_id":"2022_tesla_model-3","match":"exact","built_from":null,"built_to":null},{"year":2021,"make":"TESLA","model":"MODEL S","vehicle_id":"2021_tesla_model-s","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"TESLA","model":"MODEL S","vehicle_id":"2022_tesla_model-s","match":"exact","built_from":null,"built_to":null},{"year":2021,"make":"TESLA","model":"MODEL X","vehicle_id":"2021_tesla_model-x","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"TESLA","model":"MODEL X","vehicle_id":"2022_tesla_model-x","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"TESLA","model":"MODEL Y","vehicle_id":"2022_tesla_model-y","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/22V296000"}