{"source":"nhtsa","country":"us","campaign":"22V281000","date":"2022-04-27","owner_notified":"2022-07-20","manufacturer":"Daimler Vans USA, LLC","component":"BACK OVER PREVENTION:DISPLAY FUNCTION","summary":"Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles.  The rearview camera may not display the rearview image due to a software error.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, \"Rear Visibility.\"","consequence":"An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.","remedy":"Dealers will update the rearview camera software, free of charge.  Owner notification letters were mailed July 20, 2022.  Owners may contact DVUSA customer service at 1-877-762-8267.  DVUSA's number for this recall is VS3KOMRUE.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","mfr_campaign":"VS3KOMRUE","part_number":"A2139027817, A0009022059","units":12086,"completion":{"kind":"annual","report_number":2,"period_from":"2025-3","period_to":"2026-2","submitted":"2026-07-08","involved":12086,"remedied":10580,"unreachable":0,"removed":0,"remedied_percent":87,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2019,"make":"FREIGHTLINER","model":"SPRINTER 1500","vehicle_id":"2019_freightliner_sprinter","match":"base","built_from":null,"built_to":null},{"year":2020,"make":"FREIGHTLINER","model":"SPRINTER 1500","vehicle_id":"2020_freightliner_sprinter","match":"base","built_from":null,"built_to":null},{"year":2021,"make":"FREIGHTLINER","model":"SPRINTER 1500","vehicle_id":"2021_freightliner_sprinter","match":"base","built_from":null,"built_to":null},{"year":2019,"make":"FREIGHTLINER","model":"SPRINTER 2500","vehicle_id":"2019_freightliner_sprinter","match":"base","built_from":null,"built_to":null},{"year":2020,"make":"FREIGHTLINER","model":"SPRINTER 2500","vehicle_id":"2020_freightliner_sprinter","match":"base","built_from":null,"built_to":null},{"year":2021,"make":"FREIGHTLINER","model":"SPRINTER 2500","vehicle_id":"2021_freightliner_sprinter","match":"base","built_from":null,"built_to":null},{"year":2019,"make":"FREIGHTLINER","model":"SPRINTER 3500","vehicle_id":"2019_freightliner_sprinter","match":"base","built_from":null,"built_to":null},{"year":2020,"make":"FREIGHTLINER","model":"SPRINTER 3500","vehicle_id":"2020_freightliner_sprinter","match":"base","built_from":null,"built_to":null},{"year":2021,"make":"FREIGHTLINER","model":"SPRINTER 3500","vehicle_id":"2021_freightliner_sprinter","match":"base","built_from":null,"built_to":null},{"year":2019,"make":"FREIGHTLINER","model":"SPRINTER 4500","vehicle_id":"2019_freightliner_sprinter","match":"base","built_from":null,"built_to":null},{"year":2020,"make":"FREIGHTLINER","model":"SPRINTER 4500","vehicle_id":"2020_freightliner_sprinter","match":"base","built_from":null,"built_to":null},{"year":2021,"make":"FREIGHTLINER","model":"SPRINTER 4500","vehicle_id":"2021_freightliner_sprinter","match":"base","built_from":null,"built_to":null},{"year":2019,"make":"MERCEDES-BENZ","model":"SPRINTER 1500","vehicle_id":"2019_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"SPRINTER 1500","vehicle_id":"2020_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"SPRINTER 1500","vehicle_id":"2021_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null},{"year":2019,"make":"MERCEDES-BENZ","model":"SPRINTER 2500","vehicle_id":"2019_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"SPRINTER 2500","vehicle_id":"2020_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"SPRINTER 2500","vehicle_id":"2021_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null},{"year":2019,"make":"MERCEDES-BENZ","model":"SPRINTER 3500","vehicle_id":"2019_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"SPRINTER 3500","vehicle_id":"2020_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"SPRINTER 3500","vehicle_id":"2021_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null},{"year":2019,"make":"MERCEDES-BENZ","model":"SPRINTER 4500","vehicle_id":"2019_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"SPRINTER 4500","vehicle_id":"2020_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"SPRINTER 4500","vehicle_id":"2021_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/22V281000"}