{"source":"nhtsa","country":"us","campaign":"22V189000","date":"2022-03-25","owner_notified":"2022-05-09","manufacturer":"Mercedes-Benz USA, LLC","component":"STEERING: STEERING WHEEL/HANDLE BAR","summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel.  Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.","consequence":"Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering  wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.","remedy":"Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge.  Owner notification letters were mailed May 6, 2022.  Owners may contact MBUSA customer service at 1-800-367-6372.  MBUSA's number for this recall is 2022040010.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","mfr_campaign":"2022040010","part_number":"A0009028672, A0009028381, A0009028281, A0009027585, A0009027485, A0009026571, A0009026471, A0009025575, A0009025475, A0009023262","units":8396,"completion":{"kind":"annual","report_number":2,"period_from":"2025-2","period_to":"2026-1","submitted":"2026-04-22","involved":8396,"remedied":8218,"unreachable":0,"removed":0,"remedied_percent":97,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2021,"make":"MERCEDES-BENZ","model":"AMG CLS53","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"AMG E53","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2022,"make":"MERCEDES-BENZ","model":"AMG E53","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"AMG E63S","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2022,"make":"MERCEDES-BENZ","model":"AMG EQS","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2022,"make":"MERCEDES-BENZ","model":"AMG GT43","vehicle_id":"2022_mercedes-benz_amg-gt","match":"base","built_from":null,"built_to":null},{"year":2022,"make":"MERCEDES-BENZ","model":"AMG GT53","vehicle_id":"2022_mercedes-benz_amg-gt","match":"base","built_from":null,"built_to":null},{"year":2022,"make":"MERCEDES-BENZ","model":"AMG GT63 S","vehicle_id":"2022_mercedes-benz_amg-gt","match":"base","built_from":null,"built_to":null},{"year":2022,"make":"MERCEDES-BENZ","model":"AMG SL55","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2022,"make":"MERCEDES-BENZ","model":"AMG SL63","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2022,"make":"MERCEDES-BENZ","model":"C 300","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2022,"make":"MERCEDES-BENZ","model":"CLS 450","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"E 350","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2022,"make":"MERCEDES-BENZ","model":"E 350","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"E 450","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2022,"make":"MERCEDES-BENZ","model":"E 450","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2022,"make":"MERCEDES-BENZ","model":"EQS 450","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2022,"make":"MERCEDES-BENZ","model":"EQS 580","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2022,"make":"MERCEDES-BENZ","model":"S 500 4MATIC","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"S 580","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2022,"make":"MERCEDES-BENZ","model":"S 580 4MATIC","vehicle_id":null,"match":null,"built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/22V189000"}