{"source":"nhtsa","country":"us","campaign":"22V099000","date":"2022-02-22","owner_notified":"2023-02-10","manufacturer":"Daimler Vans USA, LLC","component":"BACK OVER PREVENTION: SENSING SYSTEM: CAMERA","summary":"Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles.  A defective memory chip in the rearview camera may cause the display image to freeze.","consequence":"A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.","remedy":"Dealers will replace the rearview camera, free of charge.  Owner notification letters were mailed February 10, 2023.  Owners may contact DVUSA customer service at 1-877-762-8267.  DVUSA's number for this recall is VS2RU54KAM.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","mfr_campaign":"VS2RUEKAM","part_number":"A4479057102, A4479054603, A4479053102, A4479052502","units":17093,"completion":{"kind":"annual","report_number":1,"period_from":"2025-1","period_to":"2025-4","submitted":"2026-01-12","involved":17093,"remedied":8481,"unreachable":0,"removed":0,"remedied_percent":49,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2015,"make":"MERCEDES-BENZ","model":"METRIS","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2016,"make":"MERCEDES-BENZ","model":"METRIS","vehicle_id":"2016_mercedes-benz_metris","match":"exact","built_from":null,"built_to":null},{"year":2017,"make":"MERCEDES-BENZ","model":"METRIS","vehicle_id":"2017_mercedes-benz_metris","match":"exact","built_from":null,"built_to":null},{"year":2018,"make":"MERCEDES-BENZ","model":"METRIS","vehicle_id":"2018_mercedes-benz_metris","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/22V099000"}