{"source":"nhtsa","country":"us","campaign":"21V774000","date":"2021-10-04","owner_notified":"2022-03-31","manufacturer":"Nissan North America, Inc.","component":"HYBRID PROPULSION SYSTEM; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE","summary":"Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles.  The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.","consequence":"A loss of drive power increases the risk of a crash.","remedy":"Dealers will reprogram the HPCM software, free of charge.  Owner notification letters were mailed March 31, 2022.  Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.  Nissan's numbers for this recall are R21B4 and R21B5.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","mfr_campaign":"R21B4, R21B5","part_number":"237A1 3JV9B, Ver. Ph5.841, Ver. Ph5.831, Ver. Ph5.801, Ver. Ph5.421, 237A1 3JV9C","units":7634,"completion":{"kind":"annual","report_number":2,"period_from":"2025-1","period_to":"2025-4","submitted":"2026-01-26","involved":7634,"remedied":5246,"unreachable":0,"removed":0,"remedied_percent":68,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2014,"make":"INFINITI","model":"QX60 HYBRID","vehicle_id":"2014_infiniti_qx60","match":"base","built_from":null,"built_to":null},{"year":2015,"make":"INFINITI","model":"QX60 HYBRID","vehicle_id":"2015_infiniti_qx60","match":"base","built_from":null,"built_to":null},{"year":2016,"make":"INFINITI","model":"QX60 HYBRID","vehicle_id":"2016_infiniti_qx60","match":"base","built_from":null,"built_to":null},{"year":2017,"make":"INFINITI","model":"QX60 HYBRID","vehicle_id":"2017_infiniti_qx60","match":"base","built_from":null,"built_to":null},{"year":2015,"make":"NISSAN","model":"MURANO HYBRID","vehicle_id":"2015_nissan_murano","match":"base","built_from":null,"built_to":null},{"year":2016,"make":"NISSAN","model":"MURANO HYBRID","vehicle_id":"2016_nissan_murano","match":"base","built_from":null,"built_to":null},{"year":2014,"make":"NISSAN","model":"PATHFINDER HYBRID","vehicle_id":"2014_nissan_pathfinder","match":"base","built_from":null,"built_to":null},{"year":2015,"make":"NISSAN","model":"PATHFINDER HYBRID","vehicle_id":"2015_nissan_pathfinder","match":"base","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/21V774000"}