{"source":"nhtsa","country":"us","campaign":"21V354000","date":"2021-05-14","owner_notified":"2021-06-28","manufacturer":"Mercedes-Benz USA, LLC","component":"BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE","summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles.  Please refer to MBUSA's recall report for specific vehicle model details.  The MBUX multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rear Visibility.\"","consequence":"A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.","remedy":"The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge.  Owner notification letters were mailed beginning June 28, 2021.  Owners may contact MBUSA customer service at 1-800-367-6373.  MBUSA's number for this recall is 2021050012.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","mfr_campaign":"2021050012","part_number":"A2479043100, A2479042800, A2479042700, A2479042600, A2479042400, A2479042200, A2479042100, A2479041900, A2479041700, A2479041400, A1679048900, A1679048500, A1679048200, A1679040201","units":343191,"completion":{"kind":"annual","report_number":3,"period_from":"2025-2","period_to":"2026-1","submitted":"2026-04-23","involved":343191,"remedied":331311,"unreachable":0,"removed":0,"remedied_percent":96,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2019,"make":"MERCEDES-BENZ","model":"A 220","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"A 220","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"A 220","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"AMG A35","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"AMG A35","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"AMG CLA35","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"AMG CLA35","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"AMG CLA45","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"AMG CLA45","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"AMG CLS53","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"AMG E53","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"AMG E63S","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"AMG GLA35","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"AMG GLA45","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"AMG GLB35","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"AMG GLC43","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"AMG GLC43","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"AMG GLC63","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"AMG GLC63","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"AMG GLE53","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"AMG GLE63 S","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"AMG GLS63","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"AMG GT43","vehicle_id":"2021_mercedes-benz_amg-gt","match":"base","built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"AMG GT53","vehicle_id":"2021_mercedes-benz_amg-gt","match":"base","built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"AMG GT63","vehicle_id":"2021_mercedes-benz_amg-gt","match":"base","built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"AMG GT63S","vehicle_id":"2021_mercedes-benz_amg-gt","match":"base","built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"CLA 250","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"CLA 250","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"CLS 450","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"E 350","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"E 450","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"GLA 250","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"GLB 250","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"GLB 250","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"GLC 300","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"GLC 300","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"GLC 350 E","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"GLE 350","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"GLE 350","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"GLE 450","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"GLE 450","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"GLE 580","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"GLE 580","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"GLS 450","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"GLS 580 4MATIC","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"GLS450","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"GLS580","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"MERCEDES-BENZ","model":"MAYBACH GLS600","vehicle_id":null,"match":null,"built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/21V354000"}