{"source":"nhtsa","country":"us","campaign":"21V235000","date":"2021-04-05","owner_notified":"2021-05-28","manufacturer":"Daimler Vans USA, LLC","component":"ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL","summary":"Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles.  The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, \"Control and Displays.\"","consequence":"A display that is too bright can hinder the driver's vision, increasing the risk of a crash.","remedy":"DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge.  Owner notification letters were mailed on May 28, 2021.  Owners may contact DVUSA customer service at 1-877-762-8267.  DVUSA's number for this recall is VS3DISPKI.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","mfr_campaign":"VS3DISPKI","part_number":"A 907 901 97 02, A 907 901 96 02, A 907 901 43 02, A 907 901 37 02, A 907 901 36 02, A 907 901 32 01, A 907 901 26 01, A 907 901 25 01, A 907 901 03 03","units":1285,"completion":{"kind":"annual","report_number":3,"period_from":"2025-2","period_to":"2026-1","submitted":"2026-04-13","involved":1285,"remedied":1192,"unreachable":0,"removed":0,"remedied_percent":92,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2019,"make":"FREIGHTLINER","model":"SPRINTER 1500","vehicle_id":"2019_freightliner_sprinter","match":"base","built_from":null,"built_to":null},{"year":2020,"make":"FREIGHTLINER","model":"SPRINTER 1500","vehicle_id":"2020_freightliner_sprinter","match":"base","built_from":null,"built_to":null},{"year":2019,"make":"FREIGHTLINER","model":"SPRINTER 2500","vehicle_id":"2019_freightliner_sprinter","match":"base","built_from":null,"built_to":null},{"year":2020,"make":"FREIGHTLINER","model":"SPRINTER 2500","vehicle_id":"2020_freightliner_sprinter","match":"base","built_from":null,"built_to":null},{"year":2019,"make":"FREIGHTLINER","model":"SPRINTER 3500","vehicle_id":"2019_freightliner_sprinter","match":"base","built_from":null,"built_to":null},{"year":2020,"make":"FREIGHTLINER","model":"SPRINTER 3500","vehicle_id":"2020_freightliner_sprinter","match":"base","built_from":null,"built_to":null},{"year":2019,"make":"FREIGHTLINER","model":"SPRINTER 4500","vehicle_id":"2019_freightliner_sprinter","match":"base","built_from":null,"built_to":null},{"year":2020,"make":"FREIGHTLINER","model":"SPRINTER 4500","vehicle_id":"2020_freightliner_sprinter","match":"base","built_from":null,"built_to":null},{"year":2019,"make":"MERCEDES-BENZ","model":"SPRINTER 1500","vehicle_id":"2019_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"SPRINTER 1500","vehicle_id":"2020_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null},{"year":2019,"make":"MERCEDES-BENZ","model":"SPRINTER 2500","vehicle_id":"2019_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"SPRINTER 2500","vehicle_id":"2020_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null},{"year":2019,"make":"MERCEDES-BENZ","model":"SPRINTER 3500","vehicle_id":"2019_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"SPRINTER 3500","vehicle_id":"2020_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null},{"year":2019,"make":"MERCEDES-BENZ","model":"SPRINTER 4500","vehicle_id":"2019_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null},{"year":2020,"make":"MERCEDES-BENZ","model":"SPRINTER 4500","vehicle_id":"2020_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/21V235000"}