{"source":"nhtsa","country":"us","campaign":"21V170000","date":"2021-03-11","owner_notified":"2021-05-06","manufacturer":"Nissan North America, Inc.","component":"STEERING:LINKAGES","summary":"Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles.  The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.","consequence":"Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.","remedy":"Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge.  Owner notification letters were mailed on May 6, 2021.  Owners may contact Nissan customer service at 1-800-867-7669.  Nissan's number for this recall is PC797.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","mfr_campaign":"PC797","part_number":"54500-5AA0C, 54501-5AA0C","units":15223,"completion":{"kind":"annual","report_number":3,"period_from":"2025-2","period_to":"2026-1","submitted":"2026-04-23","involved":15223,"remedied":14476,"unreachable":0,"removed":0,"remedied_percent":95,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2020,"make":"NISSAN","model":"MURANO","vehicle_id":"2020_nissan_murano","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/21V170000"}