{"source":"nhtsa","country":"us","campaign":"21V110000","date":"2021-02-24","owner_notified":"2021-04-23","manufacturer":"Polestar Automotive USA, Inc.","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE","summary":"Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles.  The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.","consequence":"A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.","remedy":"Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge.  Owner notification letters were mailed April 23, 2021.  Owners may contact Polestar customer service at 1-800-806-2504.  Polestar's number for this recall is R10079.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","mfr_campaign":"R10079","part_number":null,"units":3457,"completion":{"kind":"annual","report_number":1,"period_from":"2023-2","period_to":"2024-1","submitted":"2024-04-02","involved":3457,"remedied":3457,"unreachable":0,"removed":0,"remedied_percent":100,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2021,"make":"POLESTAR","model":"POLESTAR 2","vehicle_id":"2021_polestar_polestar-2","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"POLESTAR","model":"POLESTAR 2","vehicle_id":"2022_polestar_polestar-2","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/21V110000"}