{"source":"nhtsa","country":"us","campaign":"20V373000","date":"2020-06-24","owner_notified":"2020-08-17","manufacturer":"Toyota Motor Engineering & Manufacturing","component":"STEERING:ELECTRIC POWER ASSIST SYSTEM","summary":"Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS).  Water may enter through the steering gear box cover and cause a loss of electric power steering assist.","consequence":"A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.","remedy":"Toyota will notify owners, and dealers will replace the power steering gear box, free of charge.  The recall began August 17, 2020.  Owners may contact Toyota customer service at 1-888-270-9371.  Toyota's number for this recall is 20TB11 / 20TA11.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","mfr_campaign":"20TB11 / 20TA11","part_number":"44250-0R021, 44250-0R011","units":46,"completion":{"kind":"annual","report_number":3,"period_from":"2024-3","period_to":"2025-2","submitted":"2025-07-22","involved":46,"remedied":46,"unreachable":0,"removed":0,"remedied_percent":100,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2019,"make":"TOYOTA","model":"RAV4","vehicle_id":"2019_toyota_rav4","match":"exact","built_from":null,"built_to":null},{"year":2020,"make":"TOYOTA","model":"RAV4","vehicle_id":"2020_toyota_rav4","match":"exact","built_from":null,"built_to":null},{"year":2020,"make":"TOYOTA","model":"RAV4 HYBRID","vehicle_id":"2020_toyota_rav4","match":"base","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/20V373000"}