{"source":"nhtsa","country":"us","campaign":"20V354000","date":"2020-06-15","owner_notified":"2020-07-09","manufacturer":"Nova Bus","component":"STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS; ELECTRICAL SYSTEM:SOFTWARE","summary":"Nova Bus (Nova) is recalling certain 2016-2019 LFS buses.  The safety mechanism that automatically re-opens the pneumatic rear passenger door in case of an obstruction may be inactive under certain conditions, allowing the doors to continue to close.","consequence":"The rear doors may continue to close while an occupant is in the doorway, increasing the risk of an injury.","remedy":"Nova will notify owners and will update the software for the safety mechanism, free of charge.  The recall began July 9, 2020.  Owners may contact Nova customer service at 1-800-350-6682.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","mfr_campaign":"CR4916E","part_number":null,"units":55,"completion":{"kind":"annual","report_number":3,"period_from":"2024-3","period_to":"2025-2","submitted":"2025-07-30","involved":55,"remedied":23,"unreachable":0,"removed":0,"remedied_percent":41,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2016,"make":"NOVA BUS","model":"LFS","vehicle_id":"2016_novabus_lfs","match":"exact","built_from":null,"built_to":null},{"year":2017,"make":"NOVA BUS","model":"LFS","vehicle_id":"2017_novabus_lfs","match":"exact","built_from":null,"built_to":null},{"year":2018,"make":"NOVA BUS","model":"LFS","vehicle_id":"2018_novabus_lfs","match":"exact","built_from":null,"built_to":null},{"year":2019,"make":"NOVA BUS","model":"LFS","vehicle_id":"2019_novabus_lfs","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/20V354000"}