{"source":"nhtsa","country":"us","campaign":"20V263000","date":"2020-05-08","owner_notified":"2020-05-26","manufacturer":"Ford Motor Company","component":"ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)","summary":"Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles.  The \"Transmission Not In Park\" warning message and associated chime duration are shorter than intended.","consequence":"If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.","remedy":"Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge.  The recall began May 26, 2020.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 20S21.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","mfr_campaign":"20S21","part_number":"KR3Z-10849-A (Mustang)KL1Z-10849-A (Expedition)","units":10460,"completion":{"kind":"annual","report_number":3,"period_from":"2024-2","period_to":"2025-1","submitted":"2025-05-01","involved":10460,"remedied":9049,"unreachable":59,"removed":3,"remedied_percent":86,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2019,"make":"FORD","model":"EXPEDITION","vehicle_id":"2019_ford_expedition","match":"exact","built_from":"2018-10-16","built_to":"2019-10-03"},{"year":2019,"make":"FORD","model":"MUSTANG","vehicle_id":"2019_ford_mustang","match":"exact","built_from":"2019-04-26","built_to":"2019-10-19"},{"year":2020,"make":"FORD","model":"MUSTANG","vehicle_id":"2020_ford_mustang","match":"exact","built_from":"2019-04-26","built_to":"2019-10-19"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/20V263000"}