{"source":"nhtsa","country":"us","campaign":"20V180000","date":"2020-03-26","owner_notified":"2020-05-18","manufacturer":"Daimler Vans USA, LLC","component":"EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL","summary":"Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles.  The Operator's Manual may not contain the correct information about how the automatic parking function (\"Auto-P\") operates.","consequence":"If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.","remedy":"DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge.  The recall began May 18, 2020.  Owners may contact DVUSA customer service at 1-877-762-8267.  DVUSA's number for this recall is VS3BAUTOP.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","mfr_campaign":"VS3BAUTOP","part_number":null,"units":52127,"completion":{"kind":"annual","report_number":3,"period_from":"2024-2","period_to":"2025-1","submitted":"2025-04-08","involved":52127,"remedied":49150,"unreachable":0,"removed":2,"remedied_percent":94,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2019,"make":"FREIGHTLINER","model":"SPRINTER 1500","vehicle_id":"2019_freightliner_sprinter","match":"base","built_from":null,"built_to":null},{"year":2019,"make":"FREIGHTLINER","model":"SPRINTER 2500","vehicle_id":"2019_freightliner_sprinter","match":"base","built_from":null,"built_to":null},{"year":2019,"make":"FREIGHTLINER","model":"SPRINTER 3500","vehicle_id":"2019_freightliner_sprinter","match":"base","built_from":null,"built_to":null},{"year":2019,"make":"FREIGHTLINER","model":"SPRINTER 4500","vehicle_id":"2019_freightliner_sprinter","match":"base","built_from":null,"built_to":null},{"year":2019,"make":"MERCEDES-BENZ","model":"SPRINTER (VS30)","vehicle_id":"2019_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null},{"year":2019,"make":"MERCEDES-BENZ","model":"SPRINTER 1500","vehicle_id":"2019_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null},{"year":2019,"make":"MERCEDES-BENZ","model":"SPRINTER 2500","vehicle_id":"2019_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null},{"year":2019,"make":"MERCEDES-BENZ","model":"SPRINTER 3500","vehicle_id":"2019_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null},{"year":2019,"make":"MERCEDES-BENZ","model":"SPRINTER 4500","vehicle_id":"2019_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/20V180000"}